Who we are
Remittance360 Ltd (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why, and when we process your personal data.
We are a company registered in England and Wales under company number 12181797. We are registered on the Information Commissioner’s Office Register; registration number ZA819037. You can contact our Designated/Appointed Data Protection Officer via email at dpo@r360.global.
Information that we collect
Remittance360 Ltd processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. We never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect includes:
- Name
- Date of Birth
- Home Address
- Personal Email
- Business Email
- Home Telephone Number
- Mobile Telephone Number
- National Insurance Number
- Passport Number
- Driver’s License Number
We collect information in the following ways:
- money transfer platform data;
- website forms
- email from you
Remittance360 Platform Data Processing
When your transfer is sent through our money remittance platform, we collect and process data to facilitate the transfer of funds. This data includes transaction details, recipient details, and any other relevant information necessary to complete the transfer. This data is processed with the utmost security and is only shared with necessary third parties to facilitate the transaction, such as banks or other financial institutions. All third parties are vetted to ensure they comply with data protection standards.
Use of Forms on Our Website
When you fill out a form on our website, such as a contact form or registration form, we collect the information you provide. This information is used to respond to your query, provide you with the services you’ve requested, or for other purposes specified in the form. By filling out a form on our website, you give your consent for us to process the data you provide for the stated purpose.
Cookies and Web Analytics
To improve your experience on our site, we use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Personal Data (Legal Basis for Processing)
Remittance360 Ltd takes your privacy very seriously. We will never disclose, share, or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. The purposes and reasons for processing your personal data are detailed below:
- We collect your personal data in the performance of a contract or to provide a service.
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.
- We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.
Your Rights Under GDPR
In line with the General Data Protection Regulation (GDPR), you have several rights concerning your personal data:
- Right to Access: You can request copies of the personal data we hold about you.
- Right to Rectification: If you believe any personal data we hold about you is incorrect or incomplete, you can request its correction.
- Right to Erasure: Under certain circumstances, you can request the deletion of your personal data from our records.
- Right to Restriction: You can ask us to restrict the processing of your data.
- Right to Data Portability: You can ask for a copy of your data in a machine-readable format.
- Right to Object: You can object to the processing of your personal data for specific purposes.
How long we retain your data
If your personal data is indicated in money transfer details processed through our platform or are part of another financial transaction with the company (such as employee or contractor relationships), we are required under UK tax law to keep your transaction details for a minimum of 6 years after which time it will be destroyed. For other collected data, received from you, we retain it as long as it is needed to serve the request you addressed us, and 3 years afterwards.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant changes are made, we will notify you through email or a notice on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact: dpo@r360.global.