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Embarking on a partnership with our platform is a streamlined and transparent process. From initial eligibility checks to launching the service, each step is designed to ensure compliance, address potential issues, and foster mutual understanding and cooperation. Here’s a step-by-step guide to getting started:

Step 1: Initial Eligibility Check

Before delving into the details, we first assess whether your institution is eligible for international money transfers based on the regulatory framework of your country of registration. This initial step helps us determine the feasibility of a partnership and guides the subsequent processes.

Step 2: Non-Disclosure Agreement (NDA) & Preliminary Discussions

Once eligibility is established, both parties sign a Non-Disclosure Agreement (NDA), available for download [here]. Following this, we engage in detailed discussions to understand the specifics of the service, including customer risk profile, typical transfer methods and amounts, corridors, fees, and settlement options. This phase is crucial for aligning expectations and establishing commercial interest.

Step 3: API Provision

To facilitate technical discussions and address potential integration issues, we provide access to our API at this early stage. This approach allows both technical teams to evaluate compatibility, discuss technical feasibility, and ensure a smooth integration process once the partnership is formalized.

Step 4: Know Your Customer (KYC) Process

If there’s mutual interest, we proceed with the KYC process. We request the following documents:

1. Copies of incorporation documents of the Partner.
2. Up-to-date extract of the company’s details from the Registrar of Companies.
3. License authorizing operations of the Partner.
4. Document attesting the powers of the signatory to the Agreement.
5. Album (card) with specimens of signatures and imprint of Partner’s seal.
6. AML Compliance Manual and KYC.
7. Ownership Structure.
8. Copy of Identification of Owners (10% or more) and officer executing agreement.
9. Financial Statements (most recent).
10. AML department structure.

Documents in a foreign language, other than English, must be submitted with a notarized translation into English.

Step 5: Money Remittance Agreement (MRA) Negotiation and Signature

At this stage, we work together to finalize the Money Remittance Agreement (MRA). Partners have the option to use our agreement template (download here), or, if a pre-existing MRA or specific contractual terms are more suitable for your operations and type of integration, we are open to reviewing and adopting your agreement. This flexibility ensures alignment with the specifics of the payment system being integrated and accommodates any unique partner considerations. After mutual agreement on the terms, the MRA is signed, officially marking the commencement of our partnership.

Step 6: Initiating Support Channels and Test Environment

Following the agreement, we initiate support channels through MS Teams chat and provide a YouTrack support account. Test environment credentials are also delivered, enabling both parties to validate the integration’s functionality and troubleshoot any issues.

Step 7: Testing and Live Environment Transactions

Thorough testing is conducted in both the test and live environments to identify and rectify any potential issues, ensuring the reliability and smooth operation of the service.

Step 8: Service Launch

After successful testing and resolution of any issues, we finalize the process by launching the service. We remain committed to providing ongoing support and fostering a long-lasting, successful partnership.

Through each step, we emphasize transparency, diligence, and collaboration. We are dedicated to ensuring that our partnerships are built on a solid foundation of trust and mutual benefit, and we look forward to welcoming you to our growing network.