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At R360, your security and privacy are at the forefront of our operations. Here’s a brief overview of how we ensure your data’s protection:

  1. Data Protection & Sharing:
    • We strictly adhere to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
    • To comply with our legal obligations and the AML regulations, we retain transaction details for at least 6 years.
    • While your data is protected, it’s shared with our remittance partners who assist in completing the transaction. We may also provide these details to regulatory bodies and auditors when required.
    • Our team receives regular training on data protection.
    • We are registered with the ICO (number ZA819037).
  2. Technical Safeguards:
    • Encryption: Advanced methods like SSL/TLS and AES encrypt your data, both when stored and during transfers.
    • Data Storage & Deletion: Your data is stored securely. After its standard retention period (typically 6 years), we ensure it’s deleted securely.
    • Backups: For added safety, we store backup copies of data in two separate London-based centres.

If you have more questions, please read our Privacy Policy or reach out.