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Customers

Making money transfers

How do I start sending money using your platform? 

What are the different ways I can send money? 

Data Protection

What measures are in place to ensure the security of transfers and personal information? 

What personal data is held, and how can I access this information?

Support and resolutions

Who should I approach with issues or complaints regarding a transfer?

Where can I find my R360 Transfer Control Number?

Partners

Getting started and integration

What is needed to get started? 

How can our institution integrate with your platform?  

What customization options does your platform offer? 

What kind of support can partners expect?

Transfers and fees

What types of transfers does your platform process? 

How is the fee structure of your platform determined?

What are the limitations regarding transaction amounts? 

Operational regions and currency support

Which markets do you operate in? 

What currencies does your platform support?

Platform features

What features does your platform offer for transaction management? 

How do you ensure the technical security of your platform? 

What measures are in place to ensure high availability of your platform? 

How do you ensure compliance with data protection regulations? 

How do you ensure compliance with  AML/CTF regulations?

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If you need to get in touch with R360, don’t hesitate to contact our support 

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